Last Updated: October 21, 2026 · Effective Date: October 21, 2026
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet or phone) when you visit a website. They help websites recognize your device, remember your preferences and work properly.
Cookies are not programs. They cannot carry viruses, install malware or access files on your device.
2. Who We Are
This Cookie Policy applies to Loovy.ca, operated by Loovy Inc., 1000 Rue De La Gauchetière Ouest, Montréal, QC H3B 4W5, Canada, support@loovy.ca.
Loovy.ca is a classified advertising platform that lets homeowners find independent trade professionals. We are not a service provider, employer or contractor.
3. Cookies We Use
Loovy.ca uses two types of cookies.
Type 1 — Essential cookies (required)
These are strictly necessary for the Platform to work. They cannot be switched off.
| Cookie name | Purpose | Duration |
|---|---|---|
wordpress_logged_in_* | Keeps you logged in | Session, or up to 14 days with “remember me” |
wordpress_sec_* | Secures your login | Session, or up to 14 days with “remember me” |
wordpress_test_cookie | Checks that your browser accepts cookies | Session |
wp-settings-*, wp-settings-time-* | Remember interface settings for logged-in users | 1 year |
cmplz_* (Complianz) | Store your cookie choice | Up to 1 year |
Without these cookies you cannot log in, create a profile or post a listing.
Type 2 — Analytics cookies (optional, only with your consent)
These help us understand how visitors use the Platform. They are loaded through Google Tag Manager and Google Analytics, and only after you accept.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes visitors with a pseudonymous identifier | 2 years |
_ga_* | Google Analytics | Keeps session state | 2 years |
Analytics cookies do not contain your name or email, but they are identifiers, so the data is pseudonymous and not fully anonymous. Google may process this data outside Canada (see our Privacy Policy). You can refuse or withdraw your consent at any time.
What We Do NOT Use
- Advertising or targeting cookies
- Social media tracking pixels (Facebook Pixel, TikTok Pixel and similar)
- Cross-site tracking cookies
- Third-party marketing cookies
- Browser fingerprinting
4. Your Consent — Quebec Law 25
Under Quebec’s Law 25, technology that can identify, locate or profile you must be off by default until you choose to turn it on. Optional cookies are therefore off until you consent.
How we ask
When you first visit Loovy.ca, a cookie banner lets you accept optional cookies, deny them, or view your preferences. Essential cookies are set in all cases.
Changing your choice
You can change your choice at any time by clicking Cookie settings in the footer of any page, or by clearing your cookies in your browser, which resets your choice.
5. How to Control Cookies in Your Browser
You can manage or delete cookies in your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data → Manage Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
- iOS / Android: Browser settings → Privacy → Clear browsing data → Cookies
If you delete or block essential cookies, some features such as logging in and posting listings will not work.
6. Opting Out of Google Analytics
To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on or deny optional cookies on our cookie banner.
7. Do Not Track
There is no universal standard for how websites should respond to “Do Not Track” signals, and Loovy.ca does not currently respond to them. Use the cookie banner to control optional cookies.
8. Cookies Set by Third-Party Tools
| Service | Purpose | Their privacy policy |
|---|---|---|
| Google Tag Manager and Google Analytics | Site statistics | policies.google.com/privacy |
We do not control third-party cookies. Please read each provider’s privacy policy.
9. Data Collected Through Cookies
Cookie data is used only to:
- Keep you securely logged in
- Remember your cookie choice
- Produce usage statistics (number of visitors, popular pages), only if you accept analytics cookies
Cookie data is never sold to third parties, used for targeted advertising, or shared with Advertisers on the Platform.
10. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, law or our practices. For significant changes we will update the “Last Updated” date, show a notice on the cookie banner, and ask for your consent again if the change affects how we use cookies.
11. Contact Us
For questions about cookies, contact support@loovy.ca or our Privacy Officer, named in the Privacy Policy. Loovy Inc., 1000 Rue De La Gauchetière Ouest, Montréal, QC H3B 4W5, Canada.