Last Updated: February 26, 2026 Effective Date: February 26, 2026
1. WHAT ARE COOKIES?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device, remember your preferences, and improve your browsing experience.
Cookies are not programs — they cannot carry viruses, install malware, or access any files on your device. They simply store small pieces of text information.
2. WHO WE ARE
This Cookie Policy applies to Loovy.ca, operated by Loovy Inc., located at:
1000 Rue De La Gauchetière Ouest
Montréal, QC H3B 4W5
📧 support@loovy.ca
Loovy.ca is a classified advertising platform connecting Canadian homeowners with independent trade professionals. We are not a service provider, employer, or contractor — we are an advertising board only.
3. COOKIES WE USE
Loovy.ca uses only 4 types of cookies — all with a specific, limited purpose:
🔒 Type 1 — Essential Cookies (Required)
These cookies are strictly necessary for the website to function. They cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
loovy_session | Keeps you logged in during your visit | Session (deleted when browser closes) |
loovy_auth_token | Secure authentication token for your account | 30 days |
loovy_csrf | Prevents cross-site request forgery attacks | Session |
loovy_language | Remembers your language preference (EN/FR) | 1 year |
loovy_consent | Stores your cookie consent choice | 1 year |
❌ These cookies cannot be disabled — they are required for the Platform to function correctly. Without them, you cannot log in, post listings, or use any account features.
📊 Type 2 — Analytics Cookies (Optional)
These cookies help us understand how visitors use the Platform so we can improve it.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Counts unique visitors (anonymized) | 2 years |
_ga_* | Google Analytics | Session tracking (no personal ID) | 2 years |
_gid | Google Analytics | Distinguishes users (anonymized) | 24 hours |
✅ No personal information is collected by analytics cookies — all data is fully anonymized. IP addresses are truncated before storage. You can opt out at any time.
⚙️ Type 3 — Functional Cookies (Optional)
These cookies remember your preferences to improve your experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
loovy_region | Remembers your selected region/city | 6 months |
loovy_category | Remembers your last searched category | 6 months |
loovy_filters | Saves your listing search filters | 6 months |
✅ Disabling these cookies won’t break the site — you’ll just need to re-enter your preferences each visit.
🛡️ Type 4 — Security Cookies (Required)
These cookies protect you and the Platform from fraud and abuse.
| Cookie Name | Purpose | Duration |
|---|---|---|
loovy_rate_limit | Prevents brute force login attempts | 1 hour |
loovy_bot_check | Distinguishes human users from bots | Session |
cf_clearance | Cloudflare security verification | 1 year |
❌ These cookies cannot be disabled — they are required to keep the Platform and your account secure.
❌ What We Do NOT Use
Loovy.ca does not use the following types of cookies:
- ❌ Advertising/targeting cookies — we do not track you for ad retargeting
- ❌ Social media tracking pixels — no Facebook Pixel, TikTok Pixel, etc.
- ❌ Cross-site tracking cookies — we do not track you on other websites
- ❌ Third-party marketing cookies — we do not share cookie data with advertisers
- ❌ Fingerprinting technologies — we do not use browser fingerprinting
4. YOUR CONSENT — QUEBEC LAW 25
Under Quebec’s Law 25 (Loi modernisant des dispositions législatives en matière de protection des renseignements personnels), which came into full effect in September 2023, websites must obtain your prior consent before placing any non-essential cookies on your device.
How We Obtain Your Consent
When you first visit Loovy.ca, a cookie consent banner appears at the bottom of the page offering you the following choices:
┌──────────────────────────────────────────────────────────┐
│ 🍪 Loovy.ca uses cookies │
│ │
│ We use essential cookies to operate the site, and │
│ optional analytics cookies to improve your experience. │
│ │
│ [ Accept All ] [ Essential Only ] [ Customize ] │
└──────────────────────────────────────────────────────────┘
| Choice | What It Does |
|---|---|
| Accept All | Enables essential + analytics + functional cookies |
| Essential Only | Enables only required cookies (security + session) |
| Customize | Choose exactly which optional cookies to enable |
Changing Your Consent
You can change your cookie preferences at any time by:
- Clicking the 🍪 Cookie Settings link in the footer of any page
- Or by clearing your cookies in your browser (resets your consent choice)
5. HOW TO CONTROL COOKIES IN YOUR BROWSER
You can manage or delete cookies directly through your browser settings:
🌐 Chrome
Settings → Privacy and Security → Cookies and Other Site Data
🦊 Firefox
Settings → Privacy & Security → Cookies and Site Data → Manage Data
🧭 Safari
Preferences → Privacy → Manage Website Data
🔵 Microsoft Edge
Settings → Cookies and Site Permissions → Manage and Delete Cookies
📱 Mobile (iOS/Android)
Browser Settings → Privacy → Clear Browsing Data → Cookies
⚠️ Important: If you delete or block essential cookies, some features of Loovy.ca (such as logging in, posting listings, and saving preferences) will not work correctly.
6. OPT-OUT OF GOOGLE ANALYTICS
If you wish to opt out of Google Analytics tracking specifically, you can:
- Install the Google Analytics Opt-Out Browser Add-on (free, works on all major browsers)
- Or select “Essential Only” on our cookie banner
7. DO NOT TRACK (DNT)
Some browsers send a “Do Not Track” (DNT) signal to websites. Currently, there is no universal standard for how websites should respond to DNT signals. Loovy.ca honors DNT signals by disabling all optional (analytics and functional) cookies when a DNT signal is detected.
8. COOKIES SET BY THIRD-PARTY TOOLS
Loovy.ca uses a limited number of trusted third-party services that may set their own cookies:
| Service | Purpose | Their Privacy Policy |
|---|---|---|
| Google Analytics | Anonymous site statistics | privacy.google.com |
| Cloudflare | Security & performance (CDN) | cloudflare.com/privacypolicy |
We do not control third-party cookies. Please review each provider’s privacy policy for details on how they use their cookies.
9. DATA COLLECTED THROUGH COOKIES
The data collected through cookies on Loovy.ca is used only for:
- ✅ Keeping you securely logged in
- ✅ Remembering your search preferences
- ✅ Anonymous traffic statistics (number of visitors, popular pages)
- ✅ Preventing fraud and spam
Cookie data is NEVER:
- ❌ Sold to third parties
- ❌ Used for targeted advertising
- ❌ Combined with your personal identity (for analytics)
- ❌ Shared with Advertisers or trade professionals on the Platform
10. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we make significant changes, we will:
- Update the “Last Updated” date at the top of this page
- Display a notice on our cookie banner informing you of the changes
- Re-request your consent if the changes affect how we use cookies
11. CONTACT US
For any questions about our use of cookies:
Loovy.ca 📧 support@loovy.ca 📞 1-800-LOOVY-CA 📍 1000 Rue De La Gauchetière Ouest, Montréal, QC H3B 4W5